d FAQ – DS Modest

Frequently Asked Question

  • DO I NEED AN ACCOUNT TO ORDER?

You can order as a “Guest” but we recommend registering an account for a faster checkout and payment experience. With an account, you can easily check your order status and avoid re-entering your customer details for future purchases.

  • I’VE FORGOTTEN MY PASSWORD. WHAT SHOULD I DO?

Click “Lost your password?” link at the LOGIN Page and follow the instructions.

  • CAN I CHANGE MY SHIPPING ADDRESS AFTER MY ORDER HAS BEEN SHIPPED?

Unfortunately, you can’t. We only ship the order to the address written.

  • CAN I ADD ITEMS AFTER I CHECK OUT?

Unfortunately, you can’t, because after checking out your order is recorded. If you want to add items, kindly make a new order without logging out.

  • CAN I PAY BY CREDIT CARD?

Yes, you can. You are able to pay in our website in IDR. Both are processed after clicking “Confirm Order” button.

  • DOES DS MODEST OFFER INTERNATIONAL SHIPPING?

Yes, we offer worldwide shipping.

  • HOW LONG WILL IT TAKE FOR MY ORDER TO ARRIVE?

Shipping time varies depending on your location and the chosen shipping method. Domestic orders typically arrive within 2-3 business days, while international orders may take longer, around 4-7 business days. You will receive a tracking number once your order has shipped.

  • HOW CAN I TRACK MY ORDER?

Once your order has shipped, you will receive a tracking number. Use this number to track your order on the courier’s website.

  • ARE THERE ANY DISCOUNTS OR PROMOTIONS AVAILABLE?

Yes! We frequently offer discounts and promotions. To stay updated, you can click the “SALE” button.

  • IS IT POSSIBLE TO JOIN AS RESELLER?

Yes. For wholesale and reseller orders, please contact us via WhatsApp at +62 811-2821-398 for more information.

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